Customers & Marketing

Know who buys. Online and in the shop.

One customer card with every order, return and review. And emails in your own style that go out automatically at the right time.

Voorbeeld: de klantkaart van een vaste klant
Klanten

Every customer in one place.

Whether someone buys online, at your counter or via a payment link: it's the same customer card.

Klantkaart

Orders, addresses and notes together. Place an order from the card on behalf of the customer.

Customer account

Customers see their orders, report returns and manage their own data.

Reviews

Product reviews with moderation and an email invitation, alongside reviews from WebwinkelKeur and Google on your site.

Shopping assistant

A chat on your site that answers questions about your assortment and shows matching products.

What marketing delivers

Sales by channel, campaign and discount code, alongside what you spent on advertising.

Verkoopkansen

For business customers: opportunities, tasks and notes in a simple pipeline.

Email

Emails that look like your shop.

Order confirmation, shipping notification, newsletter: you design them all in the same mail designer.

  • Nieuwsbrieven with lists, segments and subjects, sent in batches, with a click report.
  • Mail flows that start automatically, such as a welcome series.
  • Abandoned shopping cart and back in stock go out automatically.
  • Subscribers manage their own preferences on a page in your style.
Voorbeeld: een nieuwsbrief van Studio Voorbeeld
Coming soon.

Spaarkaart

Points and rewards, with a reward as a one-time discount code.

Chat with customers

Questions from the chat on your site come into an inbox in the admin, so you can answer them yourself.

Get in touch

We will call or email you within one business day.

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